Flows

A flow is a sequence of steps that does something useful — send a message, create a task, look up a record, call an outside service. You build it visually, by dragging blocks onto a canvas and connecting them, the way you’d sketch a flowchart on a whiteboard.

Once a flow is saved, an automation can run it whenever a trigger fires.

The flow builder

The builder has three parts:

Blocks panel (left) — a searchable palette of building blocks, grouped by category. Click or drag one to add it.
Canvas (center) — where your flow takes shape. Blocks run top-to-bottom, left-to-right, connected by lines.
Side panel (right) — the settings for whichever block you’ve selected. This is where you fill in the details, like the message text or which database to read.

Building a flow

Start from the Start block — it’s already on the canvas and it’s where every run begins.
Add the blocks you need from the blocks panel.
Connect them in order, so each block knows what comes next.
Select each block and fill in its settings in the side panel.
Save. Your flow is now ready to be linked to an automation.

The blocks you can use

Flows combine a handful of friendly, reusable blocks:

Category	Blocks	What they do
Logic & control	If/Else, Iterator, Template Renderer	Branch on a condition, loop over a list of items, or shape text and data between steps.
Tasks	Create Task, Update Task, Read Task	Make a new task, change one, or read its details.
Chat	Send Message, Create Channel, Add to Channel	Post a message, spin up a new channel, or add people to one.
Databases	Create Entry, List Entries	Add a row to a database, or fetch rows with filters and sorting.
AI	Generate Message	Have an AI agent write a message with full context.
External	Raw HTTP Request	Call any outside API (GET, POST, PUT, DELETE) with headers, a body, and auth.

Flows are durable and safe

Flows are stateful and durable: BridgeApp saves a flow’s progress after each step. That means a run remembers where it got to, so a failed step can be retried without re-doing everything before it, and you always get an accurate record of what happened. You don’t have to manage any of this — it’s just how flows behave.