Messaging & calls overview
Messenger is where your team talks. It brings together real-time chat, focused threads, mentions, emoji reactions, and voice & video calls — so the whole conversation lives in the same place as your tasks, documents, and data.
If you’ve used a team chat app before, this will feel familiar within seconds. What’s different is that everything connects: a message can become a task, a question can summon an AI teammate, and a quick call can be started right from the thread you’re already in.
The three kinds of conversation
Section titled “The three kinds of conversation”Every conversation in BridgeApp is one of three types:
- Channels — shared spaces organized around a topic, team, or project. Channels can be public (anyone in the workspace can join) or private (invite-only).
- Direct messages — private one-on-one conversations.
- Group chats — direct conversations with a handful of people, without the structure of a channel.
See Chats, channels & DMs for how to choose and start each one.
What you can do here
Section titled “What you can do here”| You want to… | Go to |
|---|---|
| Start and organize conversations | Chats, channels & DMs |
| Write, format, edit, and forward messages | Writing messages |
| Keep a side-discussion tidy | Threads & replies |
| Get someone’s attention | Mentions |
| React quickly without typing | Reactions & emoji |
| Keep key info at the top of a chat | Pinned messages |
| Pick up a half-written message later | Drafts |
| Track what’s new and what you’ve seen | Read state & unread |
| Talk face to face | Voice & video calls |
How messaging connects to the rest of BridgeApp
Section titled “How messaging connects to the rest of BridgeApp”Messenger isn’t a silo. Because it lives inside the same workspace as everything else, conversations flow naturally into action:
- Summon AI help. Mention the Bridge copilot or one of your agents in any chat and it joins the conversation to answer, summarize, or take action.
- Turn talk into tasks. A decision in a channel can become a tracked task without leaving the discussion.
- Share anything. Drop in files and attachments, and find them again later with Search.
- Stay in the loop. Notifications make sure the things that need you reach you — and the things that don’t, don’t.