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BridgeApp Docs

Create your workspace

A workspace is the first thing you create in BridgeApp, and it’s where everything else lives: your people, conversations, tasks, documents, and data. Think of it as your team’s private building — you decide who gets a key, and nothing inside is visible to anyone outside.

Creating a new workspace

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When you create a workspace, you’ll give it a few basics:

  • Name — what your team is called (you can change this later).
  • Subdomain / URL — a short, unique slug that becomes your workspace’s address. Pick something recognizable; it’s what your team will see and bookmark.
  • Avatar — an image or icon that gives your workspace a visual identity, so it’s easy to spot when you switch between several.

That’s all it takes to have a working home. From there you can start chatting, planning, and inviting people.

What lives inside a workspace

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Everything you create belongs to the workspace you’re in:

  • Members, roles, and guest access
  • Chats, channels, and call history
  • Projects, tasks, and workflows
  • Pages and knowledge
  • Databases
  • Flows, automations, and agents
  • CRM records
  • Billing and the workspace’s plan

Because it’s all scoped to the workspace, your team’s data stays neatly together and cleanly separated from any other team’s.

Your data is private to the workspace

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BridgeApp is multi-tenant, which is a technical way of saying that many separate teams share the same BridgeApp service while staying completely walled off from one another. In plain terms: someone in another workspace simply cannot see your messages, tasks, or files. Each workspace is its own sealed world.

Belonging to more than one workspace

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You’re not limited to a single workspace. You might have one for your own company and another shared with a client or partner. BridgeApp keeps them separate, and you switch between them whenever you like — each keeps its own members, settings, data, and billing. The workspace switcher (covered in the tour) is how you hop between them.

Joining an existing workspace

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If your team already has a workspace, you don’t create a new one — you join theirs. An admin sends you an invitation, you accept it, and you land inside their workspace with whatever role they assigned you. See Invite your team for the other side of that flow.

Next steps

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